Privacy Policy

HBBA Training Academy

Effective Date: 1 April 2026

HBBA Training Academy (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website: https://hbbatrainingacademy.com

1. Information We Collect

We may collect and process the following personal information:

1.1 Information You Provide

Full name
Email address
Phone number
Course enquiries and messages
Any information submitted via forms on our website

1.2 Student Information

If you register for a course, we may also collect:

Identification details
Academic records
Payment information
Attendance and performance data

1.3 Automatically Collected Information

IP address
Browser type and device information
Pages visited and time spent on the site
Cookies and tracking data

2. How We Use Your Information

We use your information to:

Respond to enquiries and provide customer support
Process course registrations and manage student records
Communicate important updates regarding courses or services
Improve our website, services, and user experience
Comply with legal and regulatory requirements

3. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience.

Cookies help us:

Understand how users interact with our website
Improve functionality and performance
Provide relevant content and marketing

You can control or disable cookies through your browser settings.

4. Sharing of Information

We do not sell your personal information.

We may share your information with:

Service providers (e.g., hosting, analytics, email platforms)
Regulatory or accreditation bodies where required
Legal authorities if required by law

All third parties are required to protect your data in accordance with applicable laws.

5. Data Storage and Security

We take appropriate technical and organisational measures to protect your personal information against:

Loss
Unauthorised access
Misuse or alteration

Your data is stored securely and only accessed by authorised personnel.

6. Data Retention

We retain personal information only for as long as necessary to:

Fulfil the purpose it was collected for
Comply with legal, tax, or regulatory requirements

7. Your Rights

You have the right to:

Access your personal information
Request correction of inaccurate data
Request deletion of your data (where applicable)
Object to or restrict processing

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those external sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

HBBA Training Academy
Email: [Insert Email Address]
Phone: [Insert Phone Number]

11. Compliance

This policy is aligned with applicable data protection laws, including:

General Data Protection Regulation (GDPR)
Protection of Personal Information Act (POPIA) (South Africa)